Glassons’ CEO Graeme Popplewell has said “sorry” for using mannequins with protruding ribs, and claims to have removed them from all Glassons stores after an influx of complaints and hoo-ha. Graeme took to the New Zealand retailer’s Facebook page to “unreservedly apologise for any upset” Glassons caused, and it went a little something like this:
It's a big step up from his earlier response, which we found a little crappy. But unfortunately for Glassons, it's just caused an uproar all over again. The Facebook post's thread is out of control, with many happy and not-so-happy campers voicing their thoughts.
Emma Tucker showed her gratitude by saying, "as a mother of an 11 yr old, I thank you," along with Zoe Larkins who wrote, "Always going that extra mile for your customers, Just to make them happy. Awesome work Glassons."
But Facebook user Rebecca Rodgers had a different view. "These were not offensive, and not unhealthy body image, bigger sizes aren't healthy, why does everyone get so offended by slim/lean people, is it a jealousy thing?" she asked. Phoebe Gray also chimed in, writing, "I am sorry you were pressured into apologising for having a mannequin that represented my body type."
The lesson we learned here? You just can't please 100% of the people 100% of the time.
